YUGENZA Motors (“we”, “our”, “the Company”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us—online, in-store, or through our automotive services.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Identification Information
Full name
Date of birth
Gender (optional)
Nationality (optional)
Address and contact details (email, phone number)
1.2 Vehicle & Service Information
Vehicle identification number (VIN)
License plate details
Purchase records
Maintenance and service history
Warranty claims
1.3 Financial Information
Payment details (processed securely through third-party payment processors)
Financing and credit application information
1.4 Technical & Usage Data
IP address
Device information
Browsing behavior on our website
Location data (if enabled)
1.5 Marketing & Communications Data
Preferences for receiving promotional information
Customer feedback and survey responses
2. How We Use Your Information
YUGENZA Motors may use your data to:
Process vehicle purchases and service requests
Provide customer support and respond to inquiries
Maintain service and warranty records
Improve our vehicles, products, and services
Personalize your customer experience
Send marketing communications (only with your consent)
Ensure website functionality and security
Comply with legal and regulatory obligations
3. Legal Basis for Processing (If Applicable: GDPR)
Where required by law, we process your personal data based on:
Your consent
Contractual necessity
Legitimate business interests
Legal compliance
4. Sharing Your Information
We may share your data with:
Authorized YUGENZA Motors dealers and service centers
Financial institutions (for financing or leasing)
Payment processors
Insurance partners (if requested by you)
Government authorities (where legally required)
Service providers (IT, analytics, marketing, cloud storage)
We do not sell personal information to third parties.
5. Data Protection & Security
We implement industry-standard measures to protect your data, including:
Encryption
Secure servers
Access controls
Regular audits and system monitoring
However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill contractual or legal obligations
Maintain service and warranty history
Support business operations
Resolve disputes
After this period, your data is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Withdraw consent
Object to processing
Request data portability
Restrict certain data uses
To exercise these rights, contact us at [Insert Contact Email].
8. Cookies & Tracking Technologies
Our website may use cookies to:
Enhance user experience
Analyze site traffic
Enable certain features
You may disable cookies in your browser settings.
9. Marketing Communications
You may choose to opt out of:
Promotional emails
SMS updates
Newsletters
Every marketing message includes an unsubscribe link.
10. Children’s Privacy
YUGENZA Motors does not knowingly collect data from children under the age of 16. If we become aware of such data, it will be deleted immediately.
11. International Data Transfers
Your information may be processed in countries outside your region. We ensure such transfers comply with applicable data-protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes take effect once posted on our website. We encourage you to review it regularly.
13. Contact Us
For questions or privacy-related concerns, please contact:
TERMS & CONDITIONS – YUGENZA MOTORS
Last Updated: 06/12/2025
These Terms & Conditions govern your use of YUGENZA Motors products, services, and website. By purchasing a vehicle or accessing our platforms, you agree to these terms.
1. Definitions
“Company” refers to YUGENZA Motors.
“Customer” refers to any buyer, website user, or service client.
“Products” refer to vehicles, parts, and accessories sold by YUGENZA Motors.
“Services” refer to maintenance, warranty, repairs, or digital platforms.
2. Vehicle Purchases
a. Pricing
All prices are subject to:
Taxes
Registration fees
Delivery charges
Currency fluctuations (if applicable)
b. Orders & Payments
An order becomes binding once payment or deposit is received.
The company reserves the right to decline or cancel orders due to errors or stock limitations.
3. Warranty
YUGENZA Motors provides a standard manufacturer warranty as stated in the warranty booklet.
The warranty does not cover:
Accidental damage
Misuse or unauthorized modifications
Wear-and-tear parts (tires, brake pads, filters, etc.)
Service done outside authorized centers
4. Vehicle Servicing
To maintain warranty validity:
All service must be performed at authorized YUGENZA Motors service centers.
Failure to follow recommended service intervals may void warranty claims.
5. Website & Digital Services
a. Acceptable Use
You agree not to:
Misuse the website
Upload harmful software
Interfere with platform security
Use content without permission
b. Intellectual Property
All logos, images, text, and brand assets belong to YUGENZA Motors.
Unauthorized reproduction is prohibited.
6. Limitation of Liability
YUGENZA Motors is not liable for:
Indirect or consequential damages
Losses caused by misuse of products
Delays caused by supply chain issues
Damages from unauthorized vehicle modifications
Our liability is limited to the maximum extent permitted by law.
7. Returns & Refund Policy
Refunds for vehicle purchases follow local regulations.
Deposits may be non-refundable unless stated otherwise.
Spare parts and accessories must be returned unused and in original packaging.
8. User Accounts
Customers must:
Provide accurate information
Maintain account security
Notify us of unauthorized access
9. Termination
YUGENZA Motors may suspend or terminate user access for:
Fraud
Abuse of service
Violation of these Terms & Conditions
10. Governing Law
These Terms & Conditions are governed by the laws
